Elance Business Writing Test Answers

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True or False? It is unacceptable to have a paragraph that is only one sentence.
False
True


When should you spell out numbers?
Only when a number is ten and below
Only when a number has technical significance (e.g. 6%)
When a number begins a sentence or is ten and below
When a number is ten and above or has technical significance (e.g. 6%)


You should begin a memo with ________.
The solution
A call to action
The time of publication
The context


Which of the following is grammatically INCORRECT?
Their expenses are growing faster than their profits.
They have alot of customers, except in the southern stores.
Everything is going well except for some trouble in the sales division.
The problem is affecting the whole operation.


When implying a virtual guarantee, which word should you use?
All of these
Insure
Ensure
Assure


True or False? Memorandums are formal pieces of writing.
False
True


It is appropriate to use an abbreviation like ASAP when writing a memo.
True
It depends on the audience.
False


What should you not do in sales writing?
Use common words
Write like you talk
Bend the truth
State facts


Entry level job seekers should keep their resume to _________ in length.
As many pages as you like
no more than 3 pages
2 pages
1 page


A memo is different than a memorandum.
True
False


The use of exhibits is intended for:
Visual information that is easier to interpret than words
To break up the writing
Graphical information that would be impractical to include in the main body
All of these


Which is an acceptable way of starting a letter?
Dear John
Dear Dr, Mr, Mrs, Miss, or Ms
Dear Sir or Madam
(all of these answers are correct)


As a rule, sentences in business letters should use which voice?
Passive voice
Active voice
Either voice works equally well


What does EOM stand for?
None of these
Effective operating meeting
End of message
Everyone on meeting


True or false? An executive summary is often multiple pages long.
False
True


Which of these are tools when "chunking" your paragraphs?
Bullet lists
Informative headers
All of these
White space


Which of the following is an example of an infographic?
A potential logo design
An email attachment
A pie chart
A 3D product mockup


What is an inside address?
Recipient's address
Sender's address
Neither


Which of the following is not a primary document of Business Writing?
Business Reports
User Manual
Letters
Memorandas


What does a good closing in sales writing do?
Makes the action easy
All of these
Dates the action
Clearly states what action you want


"Irregardless of the facts, he made the right decision." Is this statement grammatically correct?
No
Yes


Unless specifically requested, you should always use which salutations for females?
Ms
Mrs
None of these
Miss


In order to ensure that your words will be interpreted correctly you need:
Appropriate tone
Encrypted file names
Inside jokes
Emoticons
None of these


Should there be one space after a colon or two?
It doesn't matter
Two
One


What is the correct way to write the date for an American based business letter?
09/05/1999
September 5, 1999
5 September 1999


True or False? The use of emoticons in any business writing is appropriate.
True
False


Which one of these should you be whilst writing a business letter?
Enthusiastic
Personal
Direct
Casual


What should you not do with your cover letter?
Personally sign the letter
Send it with your résumé
Keep it brief
Write more than one page


The recipient's address should go before the salutation.
False
True


What does it mean when you write "enc." in a letter?
None of these
It indicates the status of the recipient.
There are additional documents included with the letter.
It indicates the end of the letter.


Which of the following sections would you find in a business plan?
Market Analysis
Exit Strategy
All of these
Executive Summary


True or False, it is always appropriate to "reply to all" when answering an e-mail.
True
False


If you are sending a mass e-mail and do not require input from everyone, in which field should you put the majority of names?
Via:
Cc:
Re:
To:


When writing a report, more is always better.
True
False


What does a letterhead usually consist of?
Corporate design, name and address
Corporate design and name
Corporate design
Address and date


How do you reach clarity in your writing?
Both of these
Neither of these
Concise information
Ambiguous information


What should you do before submitting a business draft?
Make sure it is detailed
Make sure it applies to the audience
Proof-read
Proof-read and make sure it applies to the audience


Which of these fonts are appropriate to use?
Times New Roman, Speciar, Comic Sans
Times New Roman, Comic Sans and Arial
Arial, Comic Sans, Verdana, Times New Roman
Times New Roman and Arial


In a business memorandum the letters RE mean Real Executive
False
True


What is a company's mission statement?
A summary of the management team
A statement of competitive strategy.
A statement of upcoming milestones
A statement of purpose.


What does NNTR stand for?
Not necessarily timed response
No nonsense troubled response
No need to respond


When sending a mass e-mail, what should be in your subject line?
Blank
A descriptive subject
Any of these
A greeting


Which of these are ways of using memorandums?
Announce policies
All of these
Instruct employees
Report results


Revising letters and documents is unnecessary as it takes too much time and slows the pace of the business project.
False
True


In business communications, it is okay to use an abbreviation in the body of the communication if you have spelled out the abbreviation in an earlier place (e.g. People for the Ethical Treatment of Animals (PETA))
True
False


In business email communication, it is correct to use such terms as LOL or BTW.
True
False


“Clear”, “formal” and “professional” writing means that you should avoid:
Vague or ambiguous statements
Unsubstantiated facts
(All of these choices)
Jokes, humor, anecdotes and clichés


What should longer reports and documents include?
Nothing just the report is fine.
An executive summary and nothing else.
Reports should not be more than a page long.
Only page numbers should be included.
Executive summary, table of contents, and clearly labelled sections and subsections


What should you include in the signature of a business e-mail from your company?
Name, company link, phone number and e-mail address
Only name and company link
Only e-mail address and phone number
Only name and phone number


What is the proper salutation for males?
Mr
Ms
Mister
All of the above


What is an appropriate font size?
12 font size
15 font size
Any font size
8 font size


Which of the following is included in a business letter?
Sender's Address
Insider Address
All of these
Salutation


Can an "enclosure” go at the top of a letter?
Yes, always. According to most manuals.
No, never
Yes, but it's not advisable
Enclosure should be after "body of the letter" but before closing and signature.


What does HATS stand for?
Heading, Access, Typography, Summary
Heading, Accuracy, Theme, Summary
Heading, Access, Typography, Space
Heading, Accuracy, Theme, Space
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